Shipping policy
SLIIP Shipping Policy
At SLIIP, we aim to deliver your order quickly and securely, ensuring you receive your goods with ease. Below is everything you need to know about our shipping process.
Processing & Dispatch Times
- Orders are processed within 1-2 business days after purchase.
- Pre-order items will be shipped as per the estimated timeline provided at checkout.
- You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Within Australia
- Standard Shipping: 3-7 business days $9.99
- Express Shipping: 1-4 business days $13.99
- All orders are sent via Australia Post or a trusted courier service with tracking.
International Shipping
- We offer worldwide shipping to select countries.
- Standard International Shipping: 7-21 business days
- Express International Shipping: 5-10 business days
- Customs fees, duties, or taxes may apply based on your country’s regulations and are the responsibility of the recipient.
Pre-Order Shipping
- If your order includes a pre-order item, it will be shipped once the item is available (as indicated in the product description).
- If you’d like in-stock items to be shipped separately, please place separate orders.
Lost or Delayed Shipments
- If your order has not arrived within the estimated time, please check your tracking information.
- If there are further delays or concerns, contact us at info@sliip.com.au, and we’ll assist you in locating your package.
Returns & Exchanges
For details on returns and exchanges, please visit our Refunds Policy below.
We’re here to help! If you have any questions about shipping, feel free to reach out.